Meet our new Membership & Governance Officer

February 2, 2024

We are delighted to welcome Olivia Baxter to the ILM team as our full time Membership & Governance Officer. 

Originally from New Zealand, Olivia has several years’ experience in the UK charity sector in membership and operations management roles and takes an analytical and technology-driven approach to her work.

Olivia will be will be assisting with membership and training enquiries, including member fee renewals and qualification assessment support. Her email is


ILM news


Post in the forum (members only)
Mention on Twitter