Member Blog: February 2023 – Matthew Lagden

February 22, 2023

How member feedback is shaping our 2023 conference

In his latest blog, CEO Matthew Lagden provides an insight into preparations for this year’s ILM conference and explains why member participation is so valuable.

Exciting times last week as the core team (including yours truly) took a trip to etcVenues in London as part of our preparations for the ILM Annual Conference. At the time of writing, our event on 12 May is less than 12 weeks away, so we thought this would be the ideal time to give you an insight into all the planning that goes into the big day.

Given that our number one goal is always to build on each year’s success, we always start by reviewing feedback and working out how best to respond to member requests. For 2023, that has meant introducing a Welcome Room for new members – effectively a meet and greet space hosted by members of the Board and longer-serving ILM members.

We see this as an ideal icebreaker for newcomers to be welcomed into the wider ILM family, giving them the opportunity to ‘buddy up’ with experienced colleagues who can, in turn, introduce them to their peers and start the conversation flowing. We have also added a ‘Quiet Room’, so that members and Corporate Partners who need to do some work (or just want to get away from the hubbub for a minute or two!) have a dedicated space.

More variety

You also told us you wanted more variety in the topics covered and we like to think we will deliver on that too. We sat down with our three sponsors Bolt Burdon, Foot Anstey and Hugh James to discuss ideas and believe the three chosen topics are especially pertinent. Two of them focus on changes in the legacy environment in a post-pandemic world; while the third will focus on how to navigate changes prompted by the 2022 Charities Act.

The Legacy Foresight presentation, always one of the highlights of the day, now sits in a post-lunch spot, so join us then to find out what their experts think about the latest legacy landscape.

Taking part

Throughout the day, our sessions are intended to be interactive, so don’t be a shrinking violet – this is your opportunity to contribute and we’d especially like to hear the views of new ILM members.

In particular, we are hoping for a lively debate during the panel session asking the question ‘What are the key skills required to be an excellent legacy officer?’. I was asked this question the other day and my reply was empathy and the ability to put yourself in other people’s shoes. We should never forget that beyond the paperwork and process, there is a grieving family.

I am sure you all have your thoughts on such an important subject, so please share them with us, either on the day or by email in advance – the wider the variety of responses, the better the discussion will be.

Award nominations

A reminder too, to complete your nominations by 17 March for the ILM and Legacy Futures Awards 2023. Watch out for a forthcoming article where we speak to last year’s winners of Legacy Professional of the Year and CiCLA Mentor of the Year to find out what the awards have meant to them. We’ll also be catching up with last year’s recipients of the Crispin Ellison Bursary Award to hear what a difference the bursary has made to their studies.

And finally

No conference is complete without event stands, good food, plenty of refreshments and that all important space to sit and catch up with colleagues from around the country. We’ve been working hard behind the scenes to tick all these boxes – including at our post-event drinks reception – and we’re ready to make this year’s event the best one yet, so do come and join us.

And on that subject, I can’t finish without saying a heartfelt thank you to Esther and Rebecca who are doing a sterling job managing all the ticket applications and responding to member requests and questions – well done to them!

To find out more, see the provisional agenda and book your place – don’t forget numbers are limited – please click here.

Kind regards
Matthew Lagden


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