Meet the ILM team

Find out more about us and how to get in touch

Matthew Lagden
Chief Executive
07360 207651

Matthew joined ILM as CEO in July 2018. With many years’ experience in fundraising and legacies, Matthew worked as Director of Fundraising at St Paul’s Cathedral, as well as for major charities including Action for Children, the Stroke Association and the British Heart Foundation.

​Esther Oddy
Head of Member Engagement

Esther joined ILM as Head of Member Engagement in May 2021. She has worked with organisations in the charity sector for many years, shaping responsive and personalised membership support and training. Her experience has been gained in previous roles at The Children’s Society, Good Things Foundation, and ARC (England).

​Blessing Chishiri​Blessing Chishiri
Events & Communications Officer (Maternity Leave)

Blessing joined ILM as an Events & Communications Officer in late March 2023. She is an experienced events management professional with a background in communications across various organisations. She has experience of working with many charities throughout her career and has helped to fundraise for several causes.

​Olivia Baxter 
Membership & Governance Officer

Olivia joined ILM as Membership & Governance Ofiicer in January 2024. Originally from New Zealand, Olivia has several years’ experience in the UK charity sector in membership and operations management roles and takes an analytical and technology-driven approach to her work.

Katie Hayward
Events & Communications Manager

Katie joined ILM in March 2024, as maternity cover for Blessing Chishiri. Katie is an experienced marketing professional, with a background in hearing aid manufacturing and ecommerce within the construction industry. Katie has degree in journalism and her specialist areas of marketing lie in communications, event management and PR. Katie has always had a keen interest in corporate fundraising, having launched fundraising initiatives and events within all of her previous roles.

Getting in touch

The best ways to get in touch are as follows:

Corporate Partnership Enquiries

Membership Enquiries

Training and invoice Enquiries

Web Content / Newsletter  / Job Listings / Press / In person events

Invoicing / Payment Queries

If you have any general enquiries, please fill in the form below.

The Board

Seven ILM members currently sit on the board. These directors are elected by their peers, other ILM members.

James Stebbings (ILM Chair)
Macmillan Cancer Support

James has been an ILM member since 2007 and he is currently Head of Legacy Income at Macmillan Cancer Support.  He was appointed as Chair of ILM in the July 2021, having served on the board since December 2014.

In that time he has represented ILM on a number of matters including the Charity Commission’s review of SORP 2015 and the Law Commission’s look at Technical Issues in Charity Law.  

He is determined to ensure that the estate administration sector works for charities and beneficiaries generally, and he believes that ILM can be a powerful voice as the sector modernises in the coming years. Equally important to James is that ILM continues to deliver the best possible training to charity legacy officers to ensure the quality of legacy administration continues to improve.   

Blerta Clubb
Battersea Dogs & Cats Home

Blerta started her legacy career with Cancer Research UK’s legacy team and went on to qualify as a solicitor in 2012. She then worked in private practice before joining the charity sector once again where she currently leads the Legacy Income team at Battersea Dogs & Cats Home and was appointed to the board of directors of ILM in April 2019.

Blerta is passionate about the sector, and is known widely among her peers as championing change and promoting best practice. She has proactively established a peer support group and has worked with HMCTS to highlight the importance of the Smee & Ford notification service.

Blerta successfully won the Legacy Professional of the Year 2019 award to recognise her passion, hard work and achievements within the sector. Blerta is also a committee member of the Law Society’s Wills and Equity Committee.

Rebecca Billen
Senior Legacy Manager, Blood Cancer UK

Becky has been working within the legacy sector since 2004, beginning her legacy career at Battersea Dogs & Cats Home as a Legacy Assistant.

Having worked for various charities over the years, Becky joined Blood Cancer UK in 2017 as the Senior Legacy Manager and was appointed to the board of directors of ILM in 2021.

Becky is passionate about personal and professional development, graduating as a Legal Executive in 2019 and completing an Equality and Diversity Course in 2021, to assist with her role as an Equality, Diversity & Inclusion Champion.

Paul Browne
Legacy Consultant

Paul is an experienced manager with a diverse background from retail finance to scientific research in board level technical and international development roles. He is a natural communicator at all levels from executive to volunteer, able to articulate highly technical subjects to people at all levels.

Paul has specialised in business process and IT systems in the past, working on several large change management projects for central government and international businesses.

Having been introduced to the legacy world by Linda Norgrove, he is now enjoying the challenges of delivering legacy administration and educational seminars with Legacy Link.

Fiona Webster
British Heart Foundation

Fiona studied Law at Sheffield University and then completed the LPC at the College of Law in London. She qualified as a Solicitor in 2008, working on traditional private client matters at a high street firm in Hertfordshire, before moving into legacy management in 2009 when she joined Alzheimer’s Society.

Fiona then moved back into private practice, working for six years on a wide caseload of wills, probate and estate management matters as well as powers of attorney and trust administration at a firm in Bedfordshire. Fiona completed the Society of Trust and Estate Practitioners (STEP) diploma in 2012.

Fiona briefly worked for Legacy Link in 2017 at a small number of charities, and since summer 2017 has been at British Heart Foundation, where she is now a Legacy Manager, and was appointed to the board of directors of ILM in April 2019.

David Hawes
Director of Finance & Infrastructure, Devon Air Ambulance Trust

Dave qualified as an accountant with H W Fisher in London before working as an Audit Manager at BDO in Sydney. Following a return to England and a period of working for Capita as a Manager of the Investment Trust and VCT team in Exeter, he moved into the charity sector as Director of Finance & Infrastructure at Devon Air Ambulance Trust in 2014.

He has really enjoyed working in the sector and the exposure to legacies it has given him. Dave oversees the facilities and finance departments and is an integral part of the governance structure as part of the executive leadership team for the charity and a director for its Trading Company.

Rebecca Massey
Senior Legacy Management Lead, CRUK

Becky studied Law at the University of Birmingham and then completed the LPC at the College of Law in Birmingham.  She qualified as a Solicitor in 2008 and worked in a Private Client team at a firm in the West Midlands, managing a caseload of Wills, Probate and Court of Protection matters. Becky completed the Society of Trust and Estate Practitioners (STEP) diploma in 2014.

Becky moved into legacy management in 2013 when she joined Cancer Research UK as a Legacy Officer.  She is currently working as the Senior Legacy Management Lead for Cancer Research UK’s Legacy Management Team and was appointed to the board of directors of ILM in September 2021.

Alison Dewar
Straight PR 

Alison is a public relations specialist with wide-ranging communications skills. Trained as a journalist, her career has seen her work in-house in both the public and private sectors, as well as in public relations agencies in the UK and overseas. Among her varied client base, Alison spent 10 years working with a law firm in the Thames Valley, including writing about estates, wills and legacies. She recently completed three years as a trustee of an animal charity – a role prompting by rehoming her own rescue dogs – and an experience that allowed her to see first-hand the many challenges that exist, especially within smaller charitable organisations.

Now running her own business, Alison brings her wealth of expertise to the ILM board and will be helping to drive its communications strategy forward, raising awareness of its activities and ensuring its voice is heard among key audiences and influencers.

If you have any comments or questions for us, please fill in the form and we will get back to you.

You may find some questions are already answered in our FAQs.

  • This field is for validation purposes and should be left unchanged.